Shipping Policy

For packages that are returned to Deluxe Love due to an incomplete or incorrectly supplied address, customers will be responsible for any new shipping costs associated with resending the package.

The standard shipping is Priority Mail via USPS, with 3-4 days of delivery (including Saturdays) from when it is shipped out, not from when the order is placed. We also offer Priority Express for expedited deliveries. The shipping fee added to your order includes the weight of the product, tracking number confirmation, insurance, shipping, and handling. Every package will have a tracking number. Once the payment is accepted you will receive an e-mail confirmation of your order. Once your item(s) is shipped, you will be notified by e-mail and/or text message with your tracking number.

Your order may often ship after 1-3 business days upon ordering; however, depending on the volume of orders, please allow up to 5 business days (except for pre-orders) to process your order. 

If you select express shipping, your order will ship out the same day if the order is placed by 1:00 pm EST. Express orders placed after 1:00 pm EST will ship out the following business day. Express orders placed on Saturday or Sunday will ship out the next business day.

Please note that deluxeloveshop.com is NOT, under any circumstance, responsible for packages lost/damaged in transit, incorrectly supplied addresses, unclaimed/refused packages or lost/stolen packages marked "Delivered" by USPS. If your package falls under any of these categories, please contact USPS directly to file a claim at 800-275-8777. 

SHIPPING METHODS

Standard: $9.90 (flat rate) 3-7 Days (Saturday Included)

Priority: $11.50 (flat rate) 2-3 Days (Saturday Included)

Deluxe Love is NOT responsible for any potential delays after shipping items as provided by the carrier and may vary with weather and package origin and destination.