Return Policy
We want you to be entirely happy with your purchase from us. If you are unhappy in any way please email customercare@deluxeloveshop.com within 15 days of purchase for a 100% Money-Back Guarantee, minus the cost of return shipping.
Merchandise purchased online at deluxeloveshop.com can be returned by mail within 15 days of receiving your order. Online purchases returned will receive a full refund of the price of the products(s) and any applicable taxes paid. The refund will be sent to the card on file minus the return shipping cost. If you would like to return an item please inform us at customercare@deluxeloveshop.com then fill out the Return PDF Form.
Returned shipping costs will not be refunded unless the item is returned because it is damaged or defective. Please note that items purchased on clearance cannot be returned, and Products ineligible for Return included in the return package will not be credited. Deluxeloveshop.com does not accept exchanges.
Due to system limitations, multiple returns combined into a single shipment will still result in a deduction for return shipping costs for each return. No credit for returned shipping costs will be provided for combined returns.
Please allow 7 - 10 business days after your Return reaches Deluxe Love for your refund to be issued.
Merchandise purchased online at deluxeloveshop.com can be returned by mail within 15 days of receiving your order. Online purchases returned will receive a full refund of the price of the products(s) and any applicable taxes paid. The refund will be sent to the card on file minus the return shipping cost. If you would like to return an item please inform us at customercare@deluxeloveshop.com then fill out the Return PDF Form.
Returned shipping costs will not be refunded unless the item is returned because it is damaged or defective. Please note that items purchased on clearance cannot be returned, and Products ineligible for Return included in the return package will not be credited. Deluxeloveshop.com does not accept exchanges.
Due to system limitations, multiple returns combined into a single shipment will still result in a deduction for return shipping costs for each return. No credit for returned shipping costs will be provided for combined returns.
Please allow 7 - 10 business days after your Return reaches Deluxe Love for your refund to be issued.